HKU students can claim the trial on their existing Memo account, including an account created with Google or a personal email address. You only need to verify your HKU email when claiming. Your Memo sign-in email stays the same, and you can keep using your existing notebooks.
Open Memo in your browser and sign in to the account where you want to use Pro. If you are new to Memo, create an account using your preferred sign-in method.
Go to Settings → Claim and select HKU students. You can also open Claim directly.
Enter your @connect.hku.hk student email address and select Send security code.
Check your HKU inbox, enter the six-digit security code, and select Verify and claim 3 months.
Once your claim succeeds, the page shows when your free Pro access ends.
If your HKU email is already verified and the page shows Claim 3 months free, select that button to activate the trial.
You can use any Memo sign-in method or email address. You do not need to create a separate Memo account with your HKU email.
You must have access to an @connect.hku.hk student inbox to verify your eligibility.
The offer is available once per Memo account and once per HKU email, including previous claims. The same HKU email cannot be used to claim the offer on another account.
You must have no current subscription to activate this trial. It cannot be added on top of an existing subscription.
No payment details are required. Your free Pro access lasts for 3 months from activation and ends automatically. Claiming this offer does not start an automatically renewing paid subscription.
Check Settings → Claim → HKU students for your trial end date and Settings → Subscription for your current plan.
Add sources to your notebooks and generate flashcards, notes, practice tests, mind maps, tracks, podcasts, tutor sessions, and infographics in Studio.
Review flashcards with Learn Mode and Cram.
Use Memo Agent to ask questions about selected notebook sources.
Memo uses an energy-based usage model for supported AI actions. Open Settings → Usage to see your current balance, reset timing, and action/model costs.
I signed up with Google or a personal email. Stay signed in to that account and claim through Settings → Claim → HKU students. Your HKU email is used to verify the offer; it does not replace your sign-in email.
The security code has not arrived. Check that the HKU address is correct and look in your spam or junk folder. Wait at least 60 seconds before selecting Resend code.
My code expired. Codes expire after 10 minutes. Request a new code and use the latest one.
My HKU email or Memo account has already claimed the offer. Previous claims count toward the one-time limit, even after the trial ends.
Memo says I already have a subscription. The trial can only be activated when you have no current subscription, provided you have not claimed it before.
I still need help. Contact support with your Memo sign-in email, the HKU email you tried to verify, and a screenshot of the error. Do not share your password or security code.