Communication between two people, which can involve more in informal conversations.
The use of written signs or symbols to communicate.
The sending or receiving of wordless messages, such as gestures and body language.
Completeness, Conciseness, Coherence, Concreteness, Clarity, Correctness, Courtesy.
Intimate Zone, Personal Zone, Social Zone, Public Zone.
Communication that occurs in your own mind, forming the basis of your feelings, biases, and beliefs.
It is derived from the Latin word 'communis', meaning 'commonness' or 'to share or participate'.
Communication where a speaker seeks to inform, persuade, or motivate an audience.
Messages can be edited and revised.
It is the process of exchanging ideas, thoughts, feelings, and emotions using symbols, aiming for understanding.
Spoken word, written word, visual images, and body language.
It helps spread knowledge, is the foundation of human relationships, and allows expression and understanding of emotions.
Messages about a person's preferences, taste, resources, or lack thereof.
<p>Communication expressed using body movements, posture, body language.</p><p> </p><ul class="tight" data-tight="true"><li><p>gestures</p></li><li><p>facial expressions</p></li><li><p>eye contact</p></li><li><p>body stance</p></li></ul><p></p>
Communication within formal or informal groups or teams that results in decision making and problem solving.
Differences in language, customs, and beliefs that prevent understanding between cultures.
A form of communication in which messages are transmitted verbally.
The user is unable to deeply think about what they are delivering.
Lack of knowledge or proficiency in the other person's language.
The use of print and broadcast media channels to reach a wide audience without face-to-face interaction.
It doesn’t bring instant feedback.
It brings quick feedback.
An obstacle that arises when people who speak different languages attempt to interact.
Email, letter, report, memo, etc.
<p>Sender/Source - where communication starts</p><p>Receiver - receives & interprets message</p><p>Message - verbal or nonverbal form of idea </p><p>Encoding - attempt to express</p><p>Decoding - the interpretation</p><p>Channel -allows the transmission of message</p><p>Feedback - the responses</p><p>Barriers - internal or external interference</p><p>Context - the environment that shapes interaction</p>
The use of volume, tone, pitch, and rate of speaking.
An attitude of time that discloses information about status and relationships.
Factors that prevent effective exchange and understanding of messages.
Any physical limitation that interferes with the communication process, such as noise or distance.
A psychological barrier that prevents full expression of emotions due to trust issues or fear.
Keep it short and simple.
Physical, psychological, social, and cultural aspects.
<ul class="tight" data-tight="true"><li><p>By becoming an engaged listener</p></li><li><p>apply positive self talk & perception</p></li><li><p>use appropriate language</p></li><li><p>be open</p></li><li><p>give and accept feedback</p></li><li><p>pay attention to nonverbal signals</p></li></ul><p></p>
Face-to-face conversations, speech, telephonic conversations, video, radio, television.
Feedback is generally delayed.
Uphold Integrity.
Oral Communication and Written Communication.
<ul class="tight" data-tight="true"><li><p>Vocal Characterizers - vocal aspect of yawning, yelling, etc</p></li><li><p>Vocal Qualifiers - tone, tempo, rhythm</p></li><li><p>Vocal Segregates - uh-uh, mm, uh, silent pauses</p></li></ul><p></p>
<ol class="tight" data-tight="true"><li><p>intrapersonal</p></li><li><p>interpersonal</p></li><li><p>small group</p></li><li><p>public </p></li><li><p>mass</p></li></ol><p></p>
