What is interpersonal communication?
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Communication between two people, which can involve more in informal conversations.
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What is interpersonal communication?
Communication between two people, which can involve more in informal conversations.
What is written communication?
The use of written signs or symbols to communicate.
What is nonverbal communication?
The sending or receiving of wordless messages, such as gestures and body language.
What does the 'Seven C’s of Communication' include?
Completeness, Conciseness, Coherence, Concreteness, Clarity, Correctness, Courtesy.
What are the four proxemic zones according to Hall?
Intimate Zone, Personal Zone, Social Zone, Public Zone.
What is intrapersonal communication?
Communication that occurs in your own mind, forming the basis of your feelings, biases, and beliefs.
What is the origin of the word 'communication'?
It is derived from the Latin word 'communis', meaning 'commonness' or 'to share or participate'.
What is public communication?
Communication where a speaker seeks to inform, persuade, or motivate an audience.
What is one advantage of written communication?
Messages can be edited and revised.
How is communication defined?
It is the process of exchanging ideas, thoughts, feelings, and emotions using symbols, aiming for understanding.
What are the most common ways we communicate?
Spoken word, written word, visual images, and body language.
Why is communication important?
It helps spread knowledge, is the foundation of human relationships, and allows expression and understanding of emotions.
What do artifacts convey in nonverbal communication?
Messages about a person's preferences, taste, resources, or lack thereof.
What is Movements?
Communication expressed using body movements, posture, body language.
gestures
facial expressions
eye contact
body stance
What is small group communication?
Communication within formal or informal groups or teams that results in decision making and problem solving.
What are cultural barriers?
Differences in language, customs, and beliefs that prevent understanding between cultures.
What is verbal communication?
A form of communication in which messages are transmitted verbally.
What is a disadvantage of face-to-face discussion?
The user is unable to deeply think about what they are delivering.
What can cause a language barrier?
Lack of knowledge or proficiency in the other person's language.
What is mass communication?
The use of print and broadcast media channels to reach a wide audience without face-to-face interaction.
What is a disadvantage of written communication?
It doesn’t bring instant feedback.
What is an advantage of oral communication?
It brings quick feedback.
What is a language barrier?
An obstacle that arises when people who speak different languages attempt to interact.
What are common forms of written communication?
Email, letter, report, memo, etc.
What are the key elements of communication?
Sender/Source - where communication starts
Receiver - receives & interprets message
Message - verbal or nonverbal form of idea
Encoding - attempt to express
Decoding - the interpretation
Channel -allows the transmission of message
Feedback - the responses
Barriers - internal or external interference
Context - the environment that shapes interaction
What does vocalics/paralanguage refer to?
The use of volume, tone, pitch, and rate of speaking.
What does chronemics refer to?
An attitude of time that discloses information about status and relationships.
What are communication barriers?
Factors that prevent effective exchange and understanding of messages.
What is a physical barrier in communication?
Any physical limitation that interferes with the communication process, such as noise or distance.
What is an emotional barrier?
A psychological barrier that prevents full expression of emotions due to trust issues or fear.
What does the acronym 'KISS' stand for in verbal communication?
Keep it short and simple.
What are some factors that impact communication context?
Physical, psychological, social, and cultural aspects.
How can one overcome communication barriers?
By becoming an engaged listener
apply positive self talk & perception
use appropriate language
be open
give and accept feedback
pay attention to nonverbal signals
What are some forms of oral communication?
Face-to-face conversations, speech, telephonic conversations, video, radio, television.
What is a key characteristic of mass communication?
Feedback is generally delayed.
What is one principle of ethical communication?
Uphold Integrity.
What are the two divisions of verbal communication?
Oral Communication and Written Communication.
Kinds of Vocalics
Vocal Characterizers - vocal aspect of yawning, yelling, etc
Vocal Qualifiers - tone, tempo, rhythm
Vocal Segregates - uh-uh, mm, uh, silent pauses
What are the 5 Levels of Communication
intrapersonal
interpersonal
small group
public
mass
