NHA CCMA Study Guide (1)

Gossip, negative tone, word use, and dramatic outbursts.

It includes care for the whole patient, addressing all needs, not just specific medical concerns.

Each member impacts the overall health care experience for patients.

An RDN educates patients on the connection between chronic disease and nutrition, assists with menu planning, and helps low-income patients obtain healthier foods at lower prices.

One or more dietary ingredients, including vitamins, minerals, herbs, or other botanicals.

Because it is similar to learning another language.

Medical assistants are increasingly involved in patient navigation and care coordination, guiding patients through the health care system.

Preventative care services and treatment for common pediatric conditions from birth through age 18 or 21.

Improved patient outcomes, improved patient satisfaction, lower cost, and health care professional well-being.

Over 50 years ago.

Endorsement of the national board certification.

Flowers, leaves, bark, fruit, seeds, stems, and roots.

Collecting and processing lab specimens, performing diagnostic testing (EKG, spirometry), preparing and cleaning examination rooms, preparing the patient for evaluation and procedure, measuring vital signs, preparing medications, and administering immunizations.

Through experience in listening and speaking, expanding their vocabulary.

They learn the basics through coursework and structured learning activities.

To diagnose and treat conditions that require specific expertise.

Medical Doctor (MD) and Doctor of Osteopathy (DO).

Eliminates contact with communicable diseases, provides convenience, and allows access to specialty care in rural areas.

Looking at the health care system from all sides, including roles, scope of practice, and the health care team.

Clinic coordinator, medical administrative assistant, clinical medical assistant, medical records specialist, medical billing specialist, financial counselor, scheduler.

Increased transparency, decreased wait times for results, and reduced demand on office staff.

A team that works well together and involves each member in the process.

Effective communication.

Pass the state board exam.

'CS' can mean 'central supply' in one hospital and have a different meaning in another.

No, but some states require a license for specific services.

For their flavor, scent, or potential therapeutic properties.

Scheduling visits, confirming patient email addresses, ensuring links are sent, and reviewing instructions.

Health care delivered virtually, most commonly via video call.

A feature in electronic health records that allows patients to view their personal health information.

Viewing test results, visit notes, patient education materials, and secure messaging with the health care team.

It contributes to a positive environment and ensures patient satisfaction.

Fee-for-service model.

Providers bill for each service, examination, or procedure provided.

It positions them as core members of the care team, focusing on individual needs and preferences.

Outpatient facilities where patients with complex or severe diseases are seen for routine visits by specialized doctors.

Because they can lead to misunderstandings and medical errors.

Physical, occupational, and speech therapy.

MS, MSO4 for Morphine; MgSO4 for Magnesium sulfate.

Half-strength, bedtime (hour of sleep).

They assist and educate patients on performing everyday tasks after a physical, mental, or developmental disability or injury.

Microgram.

They should not hinder professionalism or patient care.

Daily or intended time of administration.

Milliliter (mL).

It describes the duties delegated based on education, training, and experience, and does not include the practice of medicine.

In patient-centered health care, the patient's and family's wants and needs are the focus, allowing patients to decide on their treatment and desired outcomes.

Scheduling patient appointments, patient registration, updating patient records, sending claims to insurance, and collecting patient responsibility amounts.

To work alongside a provider in an outpatient or ambulatory health care setting.

Both administrative and clinical duties.

It involves provider-directed oversight of all specialty care, hospital, home health care, and community services.

Conduct physical exams, provide preventative care, prescribe diagnostic tests, assist with surgical procedures, diagnose illnesses, and prescribe medicine.

APNs have more education and experience and can perform many of the same tasks as physician assistants.

To perform complicated clinical tasks and oversee case management of patients with complex chronic conditions.

State and government guidelines to comply with current laws.

Performing duties they have not been trained or certified to do.

It automatically recognizes that the requirements were met by another state.

Open scheduling, extended hours, and communication with providers through patient information web portals.

An umbrella term for plans providing health care in return for preset payments and coordinated care through a defined network.

A primary care provider (PCP).

It increases patient satisfaction levels.

Every other day.

Prevention and early intervention over complex interventions.

Three times weekly.

Improved symptoms, better overall outcomes, increased patient satisfaction, fewer hospitalizations, less testing, and decreased health care costs.

To diagnose and treat issues relating to the teeth and mouth, and educate patients on oral health prevention.

Increased risk of rehospitalizations, adverse clinical events, increased spending, and poor quality of care.

Dissecting terms into their prefixes, roots, and suffixes.

Uploading information, assisting patients with enrollment, and understanding portal functionality.

Regulations and policies issued by state medical boards and organizational policies of the medical office.

Simple, routine medical tasks such as measuring height and weight, measuring vital signs, and performing various diagnostic tests.

To provide the best possible care for the patient.

Subcutaneously.

To provide preventive and acute care through contracted medical centers or providers.

By passing a national certification exam.

Professionalism must be present in all aspects of the overall environment.

Appropriate coordination and continued quality in health care as a patient moves from one care provider to another.

They provide context about the patient’s social determinants of health and barriers to care, and help schedule appointments with specialists.

Duties can be primarily administrative, clinical, or a combination.

Patients are assigned a per-member, per-month payment based on various factors, regardless of visit frequency.

They work with patients who have problems with speech and swallowing due to injury, cancer, or stroke.

To be the first provider a patient seeks for care and to coordinate preventative health care services.

HMOs generally require referrals to specialists.

Their training and expertise have slight variations, with DOs using osteopathic manipulative therapy.

PPOs offer more flexibility, allowing patients to see specialists without referrals.

PAs practice medicine under the supervision of a licensed MD or DO and can make clinical decisions.

To assess a patient’s pain, strength, and mobility, and develop a treatment plan to improve movement and pain management.

To help patients avoid high-cost procedures and tests to maximize compensation.

At least four years of college followed by two years of PA school.

Certified medical administrative assistant (CMAA).

Providers, nurse practitioners, or physician assistants.

They follow the patient's health care progress, treatment, and specific needs.

To coordinate patient treatment through the primary care provider.

Work ethic, positive demeanor, willingness to assist, cooperation, and effective time management skills.

Adds convenience for patients and increases revenue for the organization.

RNs have a much broader scope of practice than LPNs.

To diagnose and treat pain and overall body function through spinal manipulation and alignment.

Delivering quality health care through evidence-based medicine and responding to patient experiences and satisfaction.

Units.

Groups of providers accountable for the quality and cost of care delivered to a defined patient population.

Patients can self-refer to specialists without needing an assigned primary care provider (PCP).

Washington requires licensing for phlebotomy or EKGs.

Increased job placement, higher wages, and career advancement opportunities.

Many services within the community can benefit patients.

Maintaining a professional manner with a positive attitude of encouragement and support.

They assist in the team-based approach to health care, supporting the provider and interprofessional team.

Chief complaint.

Advanced cardiac life support.

Helps patients compensate for loss of functions and rebuild to a functional level.

Patients who have conditions that disable them developmentally, emotionally, mentally, or physically.

Diseases of the GI tract, including the stomach, intestines, esophagus, liver, pancreas, colon, and rectum.

Diseases and disorders of the kidney and its associated structures.

Mental disorders and conditions.

Chronic obstructive pulmonary disease.

Involvement of family members and caregivers, with the patient's approval.

To set goals for the patient, such as managing medications and ambulating safely.

Approximately 1 year at a community college or vocational school, receiving a diploma or associate degree.

They treat acute and chronic illnesses and offer preventive care and health education.

Preventive care for the whole family.

Psychologists are not physicians and hold a Doctor of Psychology (PsyD) or a Doctor of Philosophy (PhD) degree.

Keep a list in an easily accessible location and document all information provided to the patient.

The CDC website and local hospital websites.

Uses and interprets imaging to detect abnormalities in the body.

An alternative to the emergency department for non-life-threatening acute injuries and illnesses.

Clinical settings, public health agencies, administrative capacities, and educational settings.

Health, balance, and relaxation through clearing cellular memory.

That they have the adequate knowledge and skill set to provide medical care safely.

Care of patients during and after pregnancy.

Centers for Medicare and Medicaid Services.

Do not resuscitate.

To ensure that patients are educated and actively involved in their care.

They submit orders, coordinate patient enrollment, and assist with administrative tasks.

To prepare and dispense medications prescribed by authorized providers and educate patients on their use.

To diagnose, prescribe medications for, and treat mental, behavioral, and emotional disorders.

To stay current and ensure validity in the profession.

They assist patients and families with physical, emotional, and financial issues related to an illness or injury.

Transportation, housing, access to meals, financial resources, long-term care, and hospice services.

Long-term care settings due to the increasing number of older adults.

An associate degree, diploma graduate, or baccalaureate degree.

Assists patients in regaining mobility and improving strength and range of motion.

They must work under the direct supervision of a pharmacist.

Diagnoses and treats internal reproductive system and fertility disorders.

Patients who have cancer.

Below-the-knee amputation.

Hypertension.

The time-consuming and expensive nature of on-the-job training.

'OR' stands for operating room.

To bring health care services to communities that lack access.

'SS' can mean 'surgical suite' in one hospital and 'social services' in another.

End-of-life care focused on comfort rather than curative efforts.

Adults, often diagnosing and treating chronic, long-term conditions.

To assist in patient care, measure vital signs, administer some medications, and perform clinical care.

One year of schooling through an accredited program and passing a state board examination.

Disorders of the urinary tract.

By following professional standards at all times, regardless of the behavior of others.

Disorders and diseases of the immune system, including adverse reactions to medications and food, anaphylaxis, autoimmune diseases, and asthma.

Skin conditions.

An MD, DO, or Doctor of Chiropractic degree.

Diseases and disorders of the brain and nervous system.

Cardiopulmonary resuscitation.

Dilation and curettage.

Behaviors, appearance, communication, voice, written communication, work ethic, and relationships.

Communication among all members of the team.

Current certification.

That the patient's health is everyone's responsibility.

The post-anesthesia care unit (PACU).

Advanced academic training beyond the RN degree and extensive clinical experience.

Inpatient care occurs while admitted to a hospital; outpatient care is received in facilities without admission.

Diagnosing and treating diseases and disorders of specific body systems.

Personal boundaries; personal relationships should be kept outside the work environment.

Diagnostic testing on blood, body fluids, and other specimens.

Pricking the skin or tissues with needles to relieve pain and treat various conditions.

Assist patients in improving mobility, strength, and range of motion.

Blood and blood-producing organs, including anemia, leukemia, and lymphoma.

Injuries and diseases of the bones, joints, muscles, tendons, and ligaments.

Bowel movement.

History.

Intranasal.

They emphasize public health issues and may have outreach programs to promote wellness.

The Medical Assistant (MA) is often one of the first encounters a patient has, and a positive first impression is crucial.

Basic patient care services, including diagnosing and prescribing medications for common illnesses.

Complete eight years of school (four years of undergraduate and four years of medical or osteopathic school).

A two- to seven-year training period with direct oversight of a licensed physician.

Routine visits, wellness checks, prevention counseling, chronic conditions, and medication management.

Through focused care and increased patient participation.

Professional limits established within the field and specific policies of the health care organization.

Perform diagnostic testing on blood, bodily fluids, and other specimens under supervision.

Diseases or conditions of the heart and blood vessels.

By state statutes through the medical practice acts.

Diseases and conditions of the eye.

Chest pain.

Date of birth.

By educating them on managing their own care and encouraging active participation in health care decisions.

Discharge or discontinue.

Excellent communication between the primary care provider, patient, and new or additional providers.

A care delivery model where a PCP coordinates treatment to ensure patients receive necessary care.

Arterial blood gases.

To improve patient outcomes and reduce costs.

Complete blood count.

To take images of body parts to further diagnose a condition.

Manages pain or administers sedation medications during surgical procedures.

Hormonal and glandular conditions, often working with patients who have diabetes.

Licensure controlled by a state board of medical examiners.

Manages health from newborn to adolescent.

Complains of.

Intake and output.

'ER' stands for emergency room, which originally referred to a single room for emergencies.

When a disease or diagnosis escalates beyond the expertise of a primary care provider.

Culture and sensitivity.

They save money by reducing emergency department visits and hospital admissions.

Pass a state board examination.

Check patients in and out, answer phones, schedule appointments, and perform administrative tasks.

Various imaging equipment.

Diseases related to the liver, biliary tree, gallbladder, and pancreas.

Diseases and conditions of the ear, nose, and throat.

Body mass index.

Incision and drainage.

Be licensed by the state.

Provides care for newborns, specifically those who are ill or premature.

As soon as possible.

Blood pressure.