COM 110 chapter 1-6 notes

Communication without words.

Increase in cultural diversity due to new citizens from Latin and South America, Africa, and internet dating.

A commitment to the ways and beliefs of your culture.

Success is measured through contributions to the group.

It suggests 'I don’t care.'

To resist evaluation and distinguish facts from opinions.

Through facial expressions, posture, gestures, and eye movement.

You are always communicating, whether verbally or non-verbally.

To learn.

Grouping a person into a class and responding negatively to that person.

Significant differences in power between people, where students are subordinate to teachers and relationships occur within cultural class hierarchies.

To understand variations within culturally different groups and meanings.

Asking questions and paraphrasing.

Being willing to speak your mind and welcoming others to do the same.

Applying what you heard and reconstructing memories based on understanding.

It indicates that it is the student's turn to talk.

Side hugs and high fives.

It is a continuous transaction with no clear start or end.

Clear-cut communication rules.

Gratification of desires and having fun.

Each person interprets messages differently based on their social and cultural perspectives; meaning is created, not just received.

Power is more evenly distributed, students are encouraged to challenge professors, and there is less emphasis on hierarchy in friendships.

Your stereotypes.

They feel little threatened by uncertainty and encourage different approaches and perspectives.

Positive face uses kind language and compliments to be seen positively, while negative face uses indirect messages to respect independence.

Coexistence and respect for people from other cultures.

Messages sent through oral or written words.

Maintaining physical closeness, eye contact, and smiling to convey interest and attention.

It causes you to assume that a person is lying.

Mindfulness - being aware and open to new information and points of view.

You cannot take back what has been said, and electronic messages are hard to destroy.

Race is biological, while ethnicity involves common geographical heritage, language, and religion.

They emphasize curbing and regulating pleasures.

Words can be interpreted differently by different people.

They emphasize assertiveness, ambition, competition, and material success, and are more likely to confront others to resolve differences.

Sweden focuses on collaboration, work-life balance, and employee well-being, while Japan emphasizes ambition, long working hours, and material success.

They shape how people perceive us, such as being liked through smiling or being believed through appropriate body language.

It causes you to assume that a person is telling the truth based on your relationship with them.

They provide cues that regulate interaction and guide who is speaking.

It ranges from extremely casual (impersonal) to extremely intimate (interpersonal).

A conversation between students might change when they see the teacher walk by and start to eavesdrop.

It affects how others are seen.

Receiving.

The act of sending messages with the intention of deceiving another person.

That you understand the message without clarification.

Reducing your ethnocentrism.

They convey feelings about a message without needing to verbalize them, such as through the use of emojis.

What proves effective in one culture may be ineffective in another, especially in business contexts.

When people believe something happened that didn't, as the brain fills in gaps.

Immediate Feedback and Delayed Feedback.

The goal of the individual is the most important.

A South Korean team leader checks in with all members to ensure everyone's input is considered.

It is a process where elements are interdependent, mutually influence each other, and evolve over time.

Marriage is viewed as a practical arrangement.

Tagging a friend in a post that relates to them.

Communication between people of different cultures, beliefs, values, and behaviors.

Understanding.

Lying to make yourself look good, like tweaking a resume.

By being aware of and reducing ethnocentrism.

Messages where the author or sender is clearly identified, such as face-to-face conversations or emails.

Because our economic lives are increasingly connected to and dependent upon different cultures.

The process of learning the rules and norms of a culture different from your native culture.

Touching their hair, neck, or face, and showing anxiety.

Direct and clear communication, less emphasis on relationships, and more likely to criticize openly.

You will not get the same reaction from people every time.

Classifications created by society, such as race and ethnicity, used to reward groups.

Culture shapes how individuals interact and understand each other.

The word 'church' has a denotative meaning related to a place of worship, but its connotative meaning might evoke feelings of relief.

They emphasize compromise, negotiation, quality of life, close interpersonal relationships, and care for the group rather than competition.

Lying to harm someone, such as making up a lie to get a coworker fired.

It is desirable across most cultures and is crucial in business interpersonal interactions to avoid offending others.

It makes news from foreign countries easily accessible and facilitates communication through platforms like WhatsApp and Zoom.

Focus on the other person and avoid thought-completing listening.

Through emoticons, smileys, and emojis, especially when not face-to-face.

It varies in mindfulness, requiring awareness and openness to new perspectives.

As a moral arrangement.

Gender is self-defined based on what boys and girls learn from their culture.

Denotative meaning is the dictionary definition, while connotative meaning is the subjective or emotional interpretation of a word.

Lying to achieve some good, such as telling a friend she looks good in a dress.

The word 'entertainment' is general, while specific examples include 'Beyonce,' 'Money Heist,' or 'Suits.'

Analyze assertive communication, rehearse assertiveness, describe the problem, state how it affects you, propose solutions, and confirm understanding.

It can encourage honesty and allow people to voice unpopular opinions.

The process through which you learn the culture into which you're born.

It's not what you say, it's how you say it; verbal and nonverbal should align.

One may need to adapt from cultural practices like kissing on the cheek to handshakes in a different culture.

Emphasis on face-saving, relationship value, and non-verbal cues.

Uncertainty.

The tendency to evaluate a culture's values, beliefs, and behaviors as superior and those of other cultures as inferior.

Through platforms like Rate My Professor.

Educating yourself about different cultures.

The nature of the relationship between the people communicating.

Going to therapy.

Communication about communication, important for clarifying patterns between individuals.

Watching the same movie can lead to different meanings, prompting reevaluation of perspectives.

Bandwagon reasoning, where something is claimed true because many people say it is.

Through tie signs that communicate relationship status, such as handshakes for professional relationships or kisses for romantic ones.

Important for interviews, job fairs, and leading meetings; communication is more important than job-specific skills.

By smiling while feeling scared or worried during a presentation.

As a specialized lifestyle of a group passed on through communication, not genetics.

If verbal and nonverbal messages do not align, it can lead to misunderstandings, as in the example of a friend saying 'I am fine' with a sad tone.

A lack of consequences.

The actual information being communicated.

A parent telling a child to clean their room (content) reflects the authority of the parent (relationship).

It allows for interaction and bonding.

Messages where the author or sender is not identified, like those on Reddit or anonymous letters.

It helps to decipher true emotions we or others are feeling.

Verbal and nonverbal messages reinforce or support each other; they should align to create a clear and coherent message.

In Saudi Arabia, discussions are largely non-verbal and rely on subtle cues and relationship-building, while in Germany, negotiations are conducted through clear and detailed written contracts with little reliance on non-verbal communication.

Attention to detail and avoiding distractions.

Abstraction is the degree to which messages are general or specific; effective messages can include words at any level of abstraction.

Lying to protect yourself.

Understanding nonverbal cues can enhance interpersonal interactions and improve communication effectiveness.

It may lead to a lack of accountability and potential misuse of the anonymity.

Relationships develop, are maintained, and sometimes destroyed through interpersonal interactions.