How should corporations act as citizens?
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They should help others.
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How should corporations act as citizens?
They should help others.
What is the definition of ethical behavior?
Conforming to personal beliefs and social norms about what is right and good.
What are the three levels of managers?
Top Managers, Middle Managers, and First-line Managers.
What is the focus of the ethical norm of Justice?
Consistency with fairness.
What should take precedence over profits according to social responsibility principles?
Social responsibility (SR).
What are corporations defined as?
Legal entities that can own property, sue, or be sued.
What is strategic management?
The process of helping an organization maintain an effective alignment with its environment.
What is the ethical norm of Utility?
Optimize benefits to all affected parties.
What tool is used to help structure an organization and clarify roles?
Organization charts.
What skills are needed to process increasing amounts of information?
Management and technology skills, particularly in communication.
What does an economic system refer to?
How a nation allocates resources among its citizens, including individuals and organizations.
What are some economic contributions of small businesses?
Job creation, innovation, and supply chain support for larger firms.
What does leading in management involve?
Guiding and motivating employees to meet the organization’s objectives.
What are two advantages of corporations?
Limited liability and continuity.
What characterizes unethical behavior?
Conforming to beliefs and norms about what is wrong and bad.
What should business ethics encompass?
Ethical or unethical behavior by employees in their jobs, and should be part of business ethos and company culture.
How does goal setting help firms?
It helps firms allocate resources.
What type of skills are necessary to face a volatile and complex business environment?
Complex problem-solving skills.
How can ethics be assessed during the hiring process?
By including ethics in interviews to assess decision-making tendencies.
What is a planned economy?
A centralized government controls most production factors and makes allocation decisions.
What do managerial ethics standards guide?
Behavior towards employees, the organization, and economic agents (customers, competitors, stockholders, etc.).
What does functional strategy guide managers in?
Specific areas such as marketing, finance, and operations.
How is entrepreneurship defined?
Seeking business opportunities under risk.
What trend is currently observed in small-business startups?
Growth in e-commerce.
What do strategic plans reflect?
Decisions about resource allocations, company priorities, and steps needed to meet strategic goals.
What is an advantage of sole proprietorships?
Simple formation and tax benefits.
What is profit?
The difference between revenues and expenses; rewards for risk-taking.
What does the business cycle reflect?
Short-term economic fluctuations, including expansions and contractions.
What influences the domestic business environment?
Competition, political stability, technology, tax systems, population growth, and financial stability.
How does the economic environment affect businesses?
Conditions affecting operations; strong economies lead to higher wages, while weak economies allow lower wages.
What is involved in setting up new systems in a company?
Compensating employees who enforce the firm's new values.
What does the ethical norm of Caring entail?
Consistency with responsibilities to each other.
What is a key global management skill for the 21st century?
Understanding foreign markets, cultural differences, and the motives and practices of foreign rivals.
How does goal setting assist managers?
It helps managers assess performance.
What are two disadvantages of corporations?
Double taxation and complex formation.
What are the two types of diversification in corporate strategy?
Related diversification and unrelated diversification.
What is a disadvantage of franchising?
High start-up costs and ongoing fees.
What is a mixed market economy?
Combines elements of both planned and market economies, featuring privatization and socialism.
What does the management process involve?
Planning, organizing, leading, and controlling resources to achieve goals.
What are performance targets used for in organizations?
To measure success or failure.
What basic consumer rights should businesses provide?
Safety, information, choice, education, and service.
What defines a monopoly?
A single producer controls the market and sets prices based on consumer demand.
What does Gross Domestic Product (GDP) measure?
The total value of goods/services produced within a country during a specific period.
What is corporate culture?
The shared experiences, stories, beliefs, and norms that characterize an organization.
What is the role of top management in a new company?
To formulate a vision for the company.
What does the ethical norm of Rights emphasize?
Respect the rights of all individuals involved.
What are some areas of business ethics?
Fraud and manipulation, sustainability, diversity and inclusion, exploitation, corruption, and bribes.
What is one purpose of goal setting in management?
Provides direction and guidance for managers at all levels.
What does the control process compare?
What has been planned versus what has been achieved.
What responsibility do corporations have regarding the problems they create?
They should address those problems.
What defines small businesses?
Independent businesses with limited market influence.
What are joint ventures and strategic alliances used for?
Mutual gain.
Who are considered top managers?
President, vice president, CEO, CFO.
What characterizes a market economy?
Individual producers and consumers dictate production and allocation through supply and demand interactions.
What are some ethical concerns in business?
Ambiguity (e.g., financial disclosure) and global variations in practices (e.g., bribes).
What do first-line managers do?
Work with and supervise employees.
What are the three main components of planning?
Determining goals, developing strategy, and designing tactical and operational plans.
What are characteristics of successful entrepreneurs?
Resourcefulness, strong customer relations focus, desire for independence, ability to manage uncertainty and risk, and networking skills.
What are tactical plans?
Shorter-term plans for implementing specific aspects of the company’s strategic plans.
What is price elasticity?
It measures how demand changes with price fluctuations.
What is the primary function of organizing in management?
Arranging people, resources, and activities in a coherent structure.
What is the purpose of controlling in management?
Monitoring a firm's performance to ensure it meets its goals.
What aspect of a company does goal setting help to define?
Corporate culture.
What does corporate strategy determine?
What business a company will own and operate.
What should be integrated early in business practices to encourage ethical behavior?
Core values.
What are the key factors of production?
Labor, Capital, Entrepreneurs, Physical Resources, Information Resources.
What is one advantage of buying an existing business?
Lower risk, but it may have existing issues.
What is a mission statement?
A statement of how a business will achieve its fundamental purpose.
What are the advantages of franchising?
Proven model and support from the franchisor.
What strategies are used for growth or restructuring in corporations?
Mergers, acquisitions, divestitures, and spin-offs.
What are private property rights?
Rights that allow individuals to own and control their possessions.
What is the role of middle managers?
Implement strategies and work toward goals set by top managers.
What is a key advantage of starting a business from scratch?
Avoids inherited problems.
What are some ethical practices that businesses should adopt?
Written codes of conduct, top management support, ethics training programs, and ethical hotlines.
What is perfect competition?
A market structure with many small firms where prices are determined by supply and demand.
What does analyzing the organization and the environment involve?
Assessing internal strengths and weaknesses and external opportunities and threats.
What characterizes monopolistic competition?
Numerous sellers differentiate their products, allowing some control over pricing.
What is supply in economic terms?
The willingness and ability of producers to offer goods/services; directly related to price.
What happens to demand as prices drop?
Demand increases.
What are keys to success in small businesses?
Hard work, market demand, and managerial competence.
Who sets operational plans?
Mid-level and lower-level managers set short-term targets for daily, weekly, or monthly performance.
Who are involved in managing a corporation?
Shareholders, a board of directors, and corporate officers.
What are some sources of personal codes of ethics?
Childhood responses to adult behavior, peer influence in elementary school, and adult experiences and developed values.
What is one responsibility of an independent board in a company?
To ensure the board acts in the company’s interest.
What are the responsibilities of managers?
Responsible for business performance and effectiveness, accountable to key stakeholders.
What steps are involved in making ethical judgments?
Gather relevant information, analyze facts against moral values, and make a judgment based on rightness or wrongness.
What roles do entrepreneurs play?
They take risks to create and grow businesses.
What are common reasons for failure in small businesses?
Poor management and insufficient capital.
What type of environment do businesses operate in?
A volatile, uncertain, complex, and ambiguous environment influenced by technological advancements.
What is contingency planning?
Planning for change by identifying important aspects of a business or market that might change and how to respond.
What is a disadvantage of partnerships?
Unlimited liability for general partners.
What is the first step in changing the culture?
Analysis of the company’s environment to highlight extensive change.
What defines the political-legal environment for businesses?
The regulatory relationship between business and government defining operational boundaries.
What influences the sociocultural environment?
Customs and values that affect acceptable goods/services and business conduct.
What are goals in the context of strategic management?
Objectives that a business hopes and plans to achieve.
What type of culture should businesses create to promote ethical behavior?
A culture of openness and dissent.
What motivates profit in a market economy?
Profit motivation drives businesses to innovate and improve efficiency.
What is the definition of social responsibility in a business context?
Balancing commitments to stakeholders.
What is the purpose of matching the organization and its environment?
To match environmental threats and opportunities against corporate strengths and weaknesses.
What are the essentials of a business plan?
Goals and objectives, strategies for achievement, and implementation plans.
What are economic indicators?
Statistics that reflect the health of an economic system, measuring growth and stability.
What is Real GDP?
GDP adjusted for inflation, reflecting true economic growth rates.
How can managers support corporate culture?
By rewarding and promoting those who understand and work toward maintaining it.
What does retrenchment in corporate strategy involve?
Downsizing and divestiture, especially during difficult times.
What are the different levels of goals organizations set?
Long-term goals (five years or more), intermediate goals (one to five years), and short-term goals (one year or less).
What are popular areas of small-business enterprise?
Services, retailing, construction, wholesaling, finance and insurance, manufacturing and transportation.
What are some sources of financing for small businesses?
Personal resources, family and friends loans, bank loans, venture capital, SBA financial programs.
What are some environmental responsibilities of businesses?
Control pollution, waste disposal, and recycling.
What is an oligopoly?
A market dominated by a few large sellers with significant barriers for new entrants.
What is an argument against social responsibility?
Costs threaten profits.
What is an advantage of partnerships?
More talent and fundraising capability.
What are key strategies for winning competition?
Minimizing costs and maximizing quality to earn higher margins.
What factors affect the global business environment?
International trade agreements, economic conditions, political unrest, market opportunities, cultures, competitors, and currency values.
What are sustainable practices in business?
Practices like waste reduction that contribute to environmental preservation and long-term economic stability.
What is the focus of business (or competitive) strategy?
Improving the company’s competitive position at the level of the business unit or product line.
What are strategic goals derived from?
A firm's mission.
What is demand in economic terms?
The willingness and ability of buyers to purchase products; inversely related to price.
What is the first step in formulating strategy?
Setting strategic goals.
What should businesses avoid to ensure employee rights?
Illegal discrimination, and they should ensure safety and work-life balance.
What is a disadvantage of sole proprietorships?
Unlimited liability and limited resources.
How do businesses respond to consumer choice?
By providing options to satisfy needs based on consumer preferences.
What does productivity measure?
The comparison of output against resource input; higher productivity leads to lower prices.
What is the definition of a business?
An organization providing goods/services for profit.
What does crisis management involve?
An organization’s methods for dealing with a crisis requiring immediate response.
What do cooperatives combine?
Benefits of sole proprietorships with corporate power.
How can companies focusing on sustainability benefit?
By enhancing reputations, attracting socially responsible consumers, mitigating risks, and strengthening community relations.
What is a surplus?
Occurs when quantity supplied exceeds quantity demanded, leading to potential losses for producers.
What does the private enterprise system allow?
Individuals to pursue their interests with minimal government intervention.
What does the technological environment involve?
Human knowledge, methods of work, equipment, telecommunications, and processing systems.
What is a shortage?
Happens when quantity demanded exceeds quantity supplied, resulting in lost profits and increased competition.
What is crucial for efficient business operations?
Efficient cash flow management.
What benefits do businesses provide to society?
Goods/services, employment, innovation, improved quality of life, personal income enhancement, tax contributions, and community support.